AI Automation Engineer
Google Apps Script · Zapier · Gemini AI
Save 10+ hours a week by eliminating manual tasks — no expensive software, no extra hires. Just systems that work for you, automatically.
About
I'm Diana, an Automation Engineer with 8 years of operational experience in business administration. I design end-to-end workflows using Google Apps Script, Zapier, and AI integrations that handle repetitive tasks automatically — without expensive software or complicated setups.
From AI-powered lead scoring that classifies every inquiry as HOT / WARM / COLD in real time, to support systems that reduce response time from hours to under 60 seconds — I build infrastructure that scales with your business without adding headcount.
Services
Custom triggers, API integrations, and multi-step workflows that go beyond what Zapier can handle.
Every inquiry automatically classified as HOT / WARM / COLD using Gemini AI, with action recommendations generated instantly.
Form submission → AI analysis → Drive folder → personalized email → dashboard update. Fully automated, zero manual intervention.
Incoming emails classified by AI, routed to the right response track. Response time reduced from hours to under 60 seconds.
Automated alerts when tickets breach deadlines, with zero manual checking. Full visibility with zero overhead.
Use Cases
Real automation scenarios — ready to deploy for your business
Portfolio
Click any project to expand details and view the case study PDF.
Every inbound lead is automatically captured, scored, routed into HOT / WARM / COLD tiers, logged in Notion CRM, and contacted with a personalized email — in under 30 seconds, with zero manual work.
Lead Scoring Flow
Two Zaps working as one complete support ecosystem. ChatGPT classifies every email into 6 intent categories, routes it, logs the ticket, and monitors SLA violations — all automatically.
Inquiries filtered by project type, logged in Airtable CRM, assigned as Asana tasks, announced in Slack, and confirmed by email — in under 60 seconds.
Automated lead capture and CRM segmentation. Every consultation request is logged in Sheets, stored in Notion CRM, and tagged with a 4-tier service classification — zero manual work.
Proven Automation Systems That Save Time & Increase Conversions
Google Apps Script · Gemini AI · ZapierClient Reviews
"Diana built a Zapier pipeline that scores every lead HOT/WARM/COLD, logs it in Notion, and sends a personalized email — all in under 30 seconds. We closed 3 deals the first week just from faster follow-up."
"Diana set up ChatGPT to classify every support email into 6 categories and route it with a draft reply already written. Average response time went from 4 hours to 47 seconds."
"Diana built a Google Apps Script that runs at 7am, pulls our key metrics, formats a briefing with Gemini AI, and sends it to the whole team automatically. That's 12 hours a month back."
"Diana replaced our paper intake with a Google Form → Zapier flow that logs the patient, tags their service tier, and sends a confirmation email instantly. Front desk now handles 40% more bookings with the same staff."
"Diana built a 7-step Zap: Typeform → Airtable → Asana task → Slack alert → confirmation email to the client. The whole thing runs in under a minute and nothing falls through the cracks anymore."
Contact
Tell me about your business and the tasks you want to automate. I'll review your message and get back to you within 24 hours.